Case Study

Quality Center for Rehabilitation and Healing, a CareRite Center, is a skilled nursing facility in Lebanon, Tennessee, with 280 residents and 315 employees. Their mission is to “foster and provide unprecedented levels of genuine care and customer service for our community’s rehabilitation and nursing needs, in a soothing, tranquil and state-of-the-art environment.”

Quality Center for Rehabilitation and Healing, a CareRite Center, is a skilled nursing facility in Lebanon, Tennessee, with 280 residents and 315 employees. Their mission is to “foster and provide unprecedented levels of genuine care and customer service for our community’s rehabilitation and nursing needs, in a soothing, tranquil and state-of-the-art environment.”

Quality Center for Rehabilitation and Healing cuts three agencies while improving resident and employee satisfaction

Reduce agency usage by 70%

Cut CNA schedule management time in half

Increase the number of shifts filled by employees by 20%

Improve employee satisfaction