The ShiftKey Signal

No matter what challenges come your way, you keep showing up to do the work that really matters. Here are some resources that may help. 

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Brandon Tappan ShiftKey CRO and LNHA

By Brandon Tappan, Chief Revenue Officer, ShiftKey

Articles

Nurse operating PC

Leadership

The value-based care healthcare delivery model shows great promise for enhancing patient satisfaction, reducing hospital costs, and delivering improved patient outcomes. Plus, it’s favored by payers. Here’s how it stacks up against traditional fee-for-service models.

An individual uses computer

Technology

Healthcare scheduling software can help increase resident quality of life, support team-member work-life balance, save schedulers time, and give administrators the tools they need to make critical workforce decisions. Here’s how to evaluate the many options available so that you can find the best fit for your facility.

Nurse operating PC

Leadership

Here’s a sampling of what you’ll find in our free guide, “The Administrator's Guide to CMS’s 2025 Surveyor Guidance Updates.”

A close up of a female nurse in scrubs placing a comforting hand on the hand of an elderly female patient on a bed in a long term care facility bedroom.

Community Stories

Learn about caregiver burnout, discover unique ways to address it, learn creative strategies caregivers can use to recharge, and find links to national resources that can provide additional support.

A smiling nurse

Leadership

A flexible, on-demand, local workforce is an often overlooked yet powerful solution that enables acute care facilities to support internal teams while delivering high-quality patient care. Here’s why.

ShiftKey CRO Brandon Tappan shares strategies for success in 2025. Part two of a two-part series.

Leadership

In the second installment of “Navigating the Healthcare Services Sector in 2025: Strategies for Success,” ShiftKey CRO and LHNA Brandon Tappan highlights additional trends to be on the lookout for in 2025.

Empty seating in a long term care facility common area

Leadership

This article explores how post-acute and acute care nursing shortages interweave and touches on some innovative solutions that organizations can start using today to support their workforces. 

Nurse operating PC

Technology

In the world of PRN staffing, there are many options available that claim to be better than staffing agencies. But once you start to explore them, you’ll likely discover that many are just glorified agencies. Not ShiftKey.

Brandon Tappan, ShiftKey CRO and LHNA

Leadership

2024 was a year of rapid change. 2025 is shaping up to bring even bigger challenges—and opportunities. ShiftKey CRO and LNHA Brandon Tappan shares his insights on what should be on the radar for senior care operators.