Leadership

Pennsylvania's new nursing home workforce requirements: Practical strategies for schedulers

A female nurse scheduler and nurse both in scrubs giving standing assistance to an elderly female patient with their backs to the camera in a sunny long term care facility bedroom.

The new nursing home requirements in Pennsylvania that went into effect at the beginning of July 2024 represent a significant shift in the state's approach to resident care. With stricter ratios and increased direct care hours, these changes aim to enhance the quality of life for residents but may be a challenge to meet. The state has increased Medicaid funding, allocating $120 million annually to help cover the costs associated with the new requirements. This additional funding provides a crucial offset to the increased expenses, positioning operators to proactively meet the new standards. As facility schedulers, understanding and adapting to these regulations is essential. Here’s a detailed guide to help you navigate these new standards effectively.

Understanding the new requirements

Increased direct care hours: Pennsylvania now mandates that each resident receives a minimum of 3.2 hours of direct care daily, an increase from the previous 2.87 hours. This change ensures that residents get more personalized attention, which is crucial for their overall well-being.

Tighter ratios: The regulations also impose new ratios. For instance, there must be at least one CNA for every 12 residents and one LPN for every 25 residents during regular day shifts. These ratios are designed to reduce the workload on individual caregivers and improve the quality of care.

Enforcement and compliance: The Pennsylvania Department of Health will enforce these regulations through regular inspections and site visits. Non-compliant facilities will be required to submit a plan of correction and may face penalties if they fail to adhere to the new standards.

The new regulations in Pennsylvania aim to enhance resident care by mandating more direct care hours and stricter staffing ratios. By increasing the required caregiver-to-resident ratios, the regulations intend to provide more personalized and attentive care. These adjustments are part of a broader effort to elevate the quality of care in nursing homes across the state.

Strategies for managing compliance

Evaluate current workforce coverage: Begin by thoroughly analyzing your current schedule distribution, focusing on each shift and role to identify any shortfalls or excesses. Review past and present schedules, examine turnover rates and assess the ratio of caregivers to residents during different times of the day. A comprehensive evaluation will pinpoint where additional resources may be necessary to meet new regulatory requirements, ensuring you can provide the mandated level of care and maintain optimal caregiver-to-resident ratios.

Enhance recruitment efforts: Attracting qualified CNAs and LPNs is crucial for maintaining adequate care levels. Leverage job boards, social media and healthcare-specific recruitment platforms to reach a wider audience. Building partnerships with local nursing schools can create a steady pipeline of new talent, offering internships and training programs to attract graduates. Attend job fairs, host open houses and maintain a strong online presence to showcase your facility's culture and commitment to high-quality care. Additionally, consider utilizing independent professionals to fill gaps quickly and flexibly.

Invest in training and education: Providing ongoing training and professional development opportunities for your workforce can improve their skills and job satisfaction, leading to better retention rates. A well-trained workforce is more capable of delivering high-quality care, which is the intent of the new regulations.

Optimize scheduling with technology: Utilizing workforce scheduling software can ensure that shifts are adequately covered without overburdening your workforce. Effective scheduling can prevent burnout and ensure that residents receive consistent, high-quality care. OnShift’s platform is built for the needs of LTC providers and can help you to manage your HPPD requirements.

Consistent visibility and adjustment: Regularly review key metrics such as caregiver-to-resident ratios, overtime hours and feedback from your workforce and residents to identify potential issues early. Conduct periodic audits and use real-time data to assess compliance with regulatory requirements. Implement a feedback loop where concerns or suggested improvements can be reported by members of the workforce, ensuring that insights are integrated into scheduling decisions. Adjust schedules promptly in response to identified gaps or surpluses, and consider flexible workforce solutions.

Proactive adoption of new requirements

Adapting to Pennsylvania's new nursing home requirements involves strategic planning and proactive management. By focusing on thorough evaluation, effective recruitment, ongoing training and optimized scheduling, facility schedulers can ensure compliance and enhance the quality of care provided to residents. These efforts not only meet regulatory standards but also contribute to a more positive and sustainable care environment.

Explore how ShiftKey and OnShift could help your facility manage these new requirements. Try a demo today and see how our platform can streamline your processes and support your compliance efforts.