Case Studies

LECOM Institute for Successful Living reduces unfilled shifts by 80%* across 4 senior care facilities

A close up of a female CNA in scrubs laying a comforting hand on the hands of an elderly female patient in a long term care facility.

SAMI has allowed us to increase census and, from an employee retention point of view, gives our team visibility into how we're exploring different avenues to get them the help and support they need.

Jaime BabiakVP of Operations, LECOM Institute for Successful Living

LECOM Institute for Successful Living has four senior care centers in Northern Pennsylvania, offering 400 residents a full continuum of care, from independent living to skilled nursing care to outpatient services.

Before SAMI, disjointed paper scheduling processes made it impossible to track workforce needs and availability or use external workers effectively, while at the same time, unfilled shifts were requiring them to cap their census.

With SAMI, LECOM Institute for Successful Living has not only increased its census by 27%* in one community; they’ve experienced other pivotal results, such as:

  • 80% reduction in unfilled shifts across 4 senior care facilities
  • 26% increase in employee shift requests
  • $11,000+ annualized savings from reduced administrative work*

Read the case study to see how LECOM Institute for Successful Living is using SAMI to save time and increase census while delivering high-quality care and improving employee engagement.

I was a bit hesitant to use SAMI because I was afraid that it was going to end up being the easy button to flood our communities with external workers. But using SAMI has our team planning better, scheduling our employees more efficiently, and reporting PRN more accurately. In addition to relieving the pressure on schedulers, SAMI has been extremely helpful with optimizing administrative costs.

Jaime BabiakVP of Operations, LECOM Institute for Successful Living