Case Studies

Silver Bluff Village increases census by 21%* with SAMI

A close up of a female CNA in scrubs laying a comforting hand on the hands of an elderly female patient in a long term care facility.

SAMI really takes the pressure off of the people making the schedules — it’s user-friendly and makes the workflow so much easier.

Amanda MackeyDirector of Nursing, Silver Bluff Village

Silver Bluff Village is an independently owned skilled nursing facility located in Canton, North Carolina, with 142 skilled beds and around 180 employees. Before SAMI, they’d been forced to close a 28-bed wing due to COVID-19 and workforce shortages — even with a strong hiring program and seasoned workforce. The team adopted SAMI to strengthen morale and limit burnout while increasing census and quality of care. They also wanted to decrease the time spent managing external worker schedules.

With SAMI, Silver Bluff Village has increased census by 21% and achieved other remarkable results like:

  • 59% reduction in unfilled shifts
  • 55% reduction in agency hours
  • 49% increase in hours filled by employees*

Read the case study for more on how Silver Bluff Village is using SAMI to benefit their employees and residents.

With SAMI, it’s easy to control who’s in our community. We’ve been really pleased with the consistency of the independent professionals we find via ShiftKey and have lots of favorites, but if someone’s not a fit, we just add a red flag to their name and everyone on our team knows not to use them again.

Amanda MackeyDirector of Nursing, Silver Bluff Village